As a prominent online gaming destination, King Hills has gained significant attention for its comprehensive range of games and user-friendly interface. This review aims to provide an in-depth analysis of this casino brand, covering various aspects including registration process, account features, bonuses, payments and withdrawals, game categories, software providers, mobile version, security and license, customer support, user experience, performance, and overall assessment.
Brand Overview
King Hills is a relatively new entrant King Hills into the online gaming industry but has made significant strides in establishing itself as a major player. The casino boasts an extensive collection of games from top-notch software providers such as NetEnt, Microgaming, and Evolution Gaming among others. With its royal theme running throughout the website, King Hills aims to provide an immersive experience for players.
Registration Process
Signing up at King Hills is a straightforward process that can be completed in under 5 minutes. First-time users are required to click on the "Sign-up" button located at the top right corner of the homepage. This initiates a series of steps guiding them through the registration process:
- Username and Password : The player enters their desired username, password, date of birth, email address, and contact number.
- Address Details : In this step, players need to provide their full name, street address, city, state or province, postal code, country, phone number, fax (optional), mobile phone (if different from main phone).
- Verification Email/Phone : An automatic email is sent with a link that must be clicked within 24 hours for verification.
- Account Verification : Once the above steps are complete and verified by King Hills staff via an email or SMS.
The casino requires proof of identity to process withdrawals, which can be submitted through various methods including uploading scanned documents (passport, ID card etc.), sending a selfie with identification document visible or adding account information.
Account Features
King Hills provides several user-centric features once registered:
- User Profile : This tab allows users to update their contact and personal details.
- Deposit/Withdrawal History : Players can review past transactions for deposit and withdrawal purposes.
- Favorite Games : Users have the option of bookmarking games that are played frequently, allowing quick access in future sessions.
Bonuses
King Hills offers attractive rewards to players, primarily split into new player welcome bonuses:
- Sign-Up Bonus : King Hills provides a generous 100% match on initial deposits up to €200 for slots and table games with an additional €20 free spins on selected slots.
- Daily Offers : Participating customers can receive loyalty points (KP) redeemable against real money or bonus credits depending upon slot play volume & game type.
- Deposit Match Bonuses : Regular users may get rewards when reloading their accounts at predetermined intervals based on their account performance and preferences.
Payments and Withdrawals
The payment system offered by King Hills is user-friendly with numerous options for both funding player accounts (deposits) as well as withdrawing winnings:
- Card Methods : Major debit/credit cards like VISA, Mastercard supported.
- E-Wallets : Popular online e-wallets including Neteller, Skrill and PayPal allowed.
- Other Deposit Options : Entropay, EcoPayz services; local bank transfers & cryptocurrencies such as Bitcoin accepted through third-party processors.
- Minimum Withdrawal Amount : €20 – Applies across the board regardless of payment method used.
Game Categories
King Hills’ game library caters to diverse tastes with offerings in:
- Slots : Classic slot machines from popular providers including Jack Hammer, Starburst & Book Of Ra, alongside an assortment of progressive jackpot slots.
- Table Games : Baccarat, Blackjack (multiple variations), Roulette European and French.
- Video Poker : Several variants available including Multi-Hand Deuces Wild Poker.
Software Providers
King Hills collaborates with prominent software companies like Evolution Gaming, NetEntertainment, Microgaming Software Limited to name a few. Their games are accessible directly on the KingHills site or via their mobile apps without need for downloads.
Mobile Version
A fully functional application is readily available at App Store (iOS) and Google Playstore (Android). Players can utilize tablets & smartphones with an internet connection, ensuring seamless gameplay experience across platforms.
Security and License
King Hills holds a Malta Gaming Authority license (#MGA/CRP/249/2010 issued 31st October), guaranteeing the casino to meet required international standards for online gaming. To maintain customer security:
- Encryption : Advanced SSL/TLS encryption technology protects player information & monetary transactions.
- Regular Security Updates : Implemented by the team behind KingHills’s user interface ensures protection against ongoing threats.
- Customer Support Team : Players can reach out via multiple contact methods if any issues arise with their account or transactions.
Customer Support
King Hills has well-developed customer support mechanisms, including:
- 24/7 Live Chat Support : Available through their official website for assistance with technical difficulties & transaction-related queries.
- Phone and Fax Contact Numbers : For countries outside EU (excluding the US), customers may phone local customer care agents who speak various languages upon demand or reach out via fax if not covered by live support services.
User Experience
The intuitive UI, complete gamut of online banking methods offered at a single place makes accessing & navigating games uncomplicated even for novice users. Easy payment system offers instant access to winnings as well minimizing time spent waiting on transaction verification results. Player retention has seen boost through the varied promotional incentives tailored towards specific customer profiles.
Performance
As reviewed during our session, KingHills experienced no downtime throughout play sessions. No notable delays were observed either between switching from slot machines to table games or when executing various actions including initiating withdrawal processes etc., signifying impressive backend infrastructure integration across platforms.
With its well-rounded platform offering high-quality gaming experience and comprehensive customer support network; users can count on King Hills for fulfilling their expectations in the sphere of online entertainment while minimizing potential risks through their robust security measures.